Privacy Policy

Fox Literature is committed to protecting your privacy. Our privacy policy helps you and us both in keeping your information confidential. This policy outlines the process we follow to maintain your privacy during and after the work process.

USER INFORMATION
We may collect the following information for your identification and seamless collaboration:

  • Name, business name, and job title.
  • Contact information including phone numbers, email addresses, or website.

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

  • We may use the information to improve our products and services.
  • We may also use your information to contact you to provide feedback on our services.
  • We may use the information to customize the website according to your interests.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Information of clients at Fox Literature is kept extremely secure during transmission by the use of the Secure Sockets Layer (SSL) Software, which encrypts information that the client provides.
Fox Literature follows generally accepted industry standards to protect the personal information submitted by the client during transmission and once we receive it. However, since no method of transmission over the Internet or electronic storage is 100% secure, we cannot guarantee its absolute security despite using commercially acceptable means to protect your personal information.

3RD PARTY SHARING
We do not divulge any personal information to third parties.
Under no circumstances do we provide or sell the personal information of our clients to third parties.
Fox Literature utilizes services of credit card processing companies to bill you for services. These companies do not share, store, save, or use exclusive information for any other purposes.

COOKIES AND THEIR USE
Cookies, alphanumeric identifiers, facilitate our systems to recognize clients’ browsers and store items in their Shopping Carts during visits.
To prevent the browser from accepting new cookies, disable cookies, and notify the user when a new cookie is received, the Help portion of the toolbar on most browsers becomes most instrumental.
Normally, clients do not restrict cookies as they allow you to take full advantage of the top features at our site. Our study suggests that clients leave cookies to be accepted.
Fox Literature keeps track of your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider.
Client’s collective information on how our users are utilizing the site may be gathered. This information might include details regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).
Information regarding browser types, access times, URLs through which people visit our site, and URLs viewed by visitors while on our site is not accessible to third parties, except in a combined form.
In order to ensure the privacy of our valued customers, we never store any sort of information related to our clients, nor do we take any credit card information from clients.

Consumer Data Safety Measures
We respect your right to privacy. We do not share your name and contact details with any third party. We keep the information provided by you as confidential. The information you provide is used only to understand your requirements and to improve our services to suit your needs more effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that Fox Literature does not authorize its representatives to collect any confidential information from our customers, i.e., credit card information, etc. Accordingly, we advise our customers not to share any confidential and sensitive information with our employees. If you do so, you shall be doing so at your own risk, and Fox Literature shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers located globally, for quality delivery. However, they are also bound by a Non-Disclosure Agreement (NDA) to keep customer information highly confidential.

Pseudonym Policy
We hold a policy of using pseudonyms to ensure the following:

  • To avoid undue confusion and hassle at our customers’ end when they are assigned a new account manager, we use pseudonyms. This helps our customers remain connected with a single point of contact and remember their name comfortably.
  • As our staff comprises people from different regions and cultures, the use of pseudonyms helps us present a uniform culture within the organization.